Legal notice

Name of seller Tosai Co.
Service Name Kougeitouho Tosai
Name of the general operation manager Yoshio Yamada
Address of seller 〒605-0846
6-539-26 Gojobashi Higashi, Higashiyama-ku, Kyoto-shi, Kyoto
Distributor's contact phone number：075-561-4130
E-mail address:
kyoto@to-sai.net
Website address:
https://www.to-sai.net/
Fees other than the product price Shipping and COD fees will be charged separately depending on the contents of your order.
Please note that even if you place another order immediately after you have completed the purchase procedure, the system will not allow us to deduct the shipping cost for the parcel.
If the total amount of items purchased at one time is 22,000 yen (including tax) or more, the packing and shipping fee will be waived. *Only for online orders.
Application expiration date None in particular.
In the unlikely event that an ordered item is out of stock, we will notify you of this when we send you an “Order Receipt Completion E-mail” and cancel your order. Since the inventory is linked to the store, there is a possibility that an item may be out of stock after you have purchased it. We appreciate your understanding.
Defective products Please contact us within 7 days of receiving your order if there are any defects in the product.
If you do not contact us within 7 days, we may not be able to accept your return.
Sales quantity  The number of products sold may be limited. Please check each product page for details. Please also note that the stock quantity may not be as indicated because all products are handmade and produced in small quantities.
Delivery time We will ship within 10 days from the date of order. However, depending on the product, it may take 1-2 months for production, in which case we will contact you by e-mail or phone for details.
Payment Methods

■Cash on delivery
Please pay the billed amount in cash to the Yamato Transport delivery person upon receipt of the product.
Total amount to be paid
Total price of the item(including tax) + shipping cost of the package(including tax) + COD fee(including tax)

■Credit Card
Credit card payment is required at the time of order. All credit card information entered is encrypted by SSL and sent directly to the credit card company to protect your personal information. This means that your personal information will be protected. There is no need to pass your information to us, making your purchase safer and smoother.
Total Payment Amount
Total price of goods (including tax) + shipping charges (including tax)
No additional handling fees are charged.

～List of accepted credit cards
We accept VISA and Master card companies for one-time payment.
Payment deadline Payment must be made within 7 days of order placement.
Return Deadline Payment must be made within 7 days of order placement.
Return Deadline Please contact us by e-mail or phone within 7 days of receiving your order. Please note that we may not accept returns after the deadline.
We will not accept returns if the item is damaged or soiled by the customer.
*Because the products we carry are handmade, the pattern, size, color, and shape of each item may differ slightly. Please be aware that the color tones may appear different depending on the environment of the customer's monitor, etc.
Return shipping If the product is damaged, the wrong size, or otherwise defective due to our fault, we will pay for the shipping costs of the package. In the case of returns for the customer's convenience, the customer will be responsible for shipping costs.